Terms and conditions

 


Check-In/ Check-Out Policies

This property has the following check-in and check-out times:

Check-In: 14:00

Check-Out: 10:00

 

Booking Terms

Bookings shall be made online through our website or in writing to hostel@rooberoomansion.com. Please include all necessary details for us to ensure maximum efficiency. We will confirm your booking within one business day. 

Group bookings of up to 16 are possible, contact hostel@rooberomansion.com at least 1 month before arrival.


Terms of Payment

You need to pay a 10% deposit via PayPal within a week after your reservation to confirm. Full payment must be paid upon arrival. In the event that the deposit is delayed, Rooberoo Hostel reserves the right to cancel the booking and withdraw its confirmation of services.


Cancellations

Cancellations must be sent in writing to Rooberoo Hostel and are only valid if confirmed in writing by Rooberoo Hostel. 

Notice of cancellation: Less than 48 hours prior to arrival or no-show: 10% deposit will be kept as the cancellation fee. 


Other terms & condition

- Please make sure to provide a valid passport and visa for the duration of your stay in Iran.

- All guests are asked for a 2€ deposit upon check-in for their locker/room key, which will be returned to them upon check-out.

- Rooberoo Hostel will not be held responsible for any lost items. Each bed has a personal locker and for small valuables guests can ask a staff member to keep their items safe for them in the hostel's safe box.

- Alcohol and drug use is illegal in Iran. Any guest found using either while on the property will be asked to leave immediately.

- According to the law in Iran, women are required to cover their head with a scarf, wear a long coat/tunic over their regular clothes or wear a long-sleeved dress with pants or skirts under it. Men should also wear long pants and sleeved shirts. Please respect this law in public spaces of the hostel